Welcome to the Support Center
Thanks for contacting us. In order to streamline support requests and better serve you, we utilize a support ticket system.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
To ensure the FASTEST support please whitelist our email: firstname.lastname@example.org to prevent our reply from ending up in your spam or junk folder.
We typically respond within 24 hours, but if you haven't received a reply within 48 hours check your spam/junk folder and ensure our email is whitelisted. We respond to every single ticket and this is typically why you won't receive a response from us.